PRIVACY POLICY

1. introduction

This privacy notice sets out how Construction Navigation Services (CNS) collects, store and processes your data when you use this website.

CNS are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice.
The privacy and handling of data that identifies living individuals is important to us, we will operate a ‘by default and by design’ set of procedures to meet the requirements of the GDPR. We will be acting in the capacity of data controller and data processor. It is important that the data we hold is accurate and up to date so if any information you have provided changes then please update us using the email address shown below.

Data Controller: Ian Gunton (Director) ian.gunton@cns-consult.co.uk
Data protection Officer: There is currently no separate appointment. Matters will be handled by the Director, Ian Gunton.

2. What we collect

We may collect the following information via our online forms

  • Name, job title and the company you work for
  • Contact information including email address and contact telephone number
  • Demographic information such as postcode
  • The reason for contacting us, i.e. for help with a project or if you’re interested in working with us
  • Other information relevant to working with us i.e. your CV

3.How we collect data

  • Website – We obtain information about you when you use our website, for example, when you submit an enquiry about our services.
  • Direct interaction – Data you provide to us via email, letter or phone calls.

4.How we use your personal information

We use your information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our specialist services
  • We may on occasion send promotional emails about our specialist services or other information we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

5.Lawful basis for processing

Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant

  • Specific Consent – Where you have provided specific consent to us using your personal information in a certain way, such as to send you email, text and/or telephone marketing.
  • Performance of a contract – Where we are entering into a contract with you or performing our obligations under it.
  • Legal obligation – Where necessary so that we can comply with a legal or regulatory obligation to which we are subject, for example where we are ordered by a court or regulatory authority.
  • Legitimate interests – Where it is reasonably necessary to achieve our or others’ legitimate interests (as long as what the information is used for is fair and does not duly impact your rights). We consider our legitimate interests to be operating Construction Navigation Services as a commercial organisation in pursuit of our aims.

6.Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7.Your rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the email address in section 1 of this document. We may make a small charge for this service.

You may ask us to correct or remove information you think is inaccurate.

You have the right to ask us to restrict the processing of some or all of your personal information if there is a disagreement about its accuracy, or we’re not lawfully allowed to use it.

You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at the email address in section 1 of this document.

You have the right to ask that your personal information be deleted in certain circumstances. For example:

  • Where your personal information is no longer necessary in relation to the purposes for which they were collected or otherwise used.
  • If you withdraw your consent and there is no other legal ground which we rely on for the continued use of your personal information.

You have the right to obtain personal information that you have provided to us in a structured, commonly used and machine-readable format and for it to be transferred to you or another organisation, where it is technically feasible. The right only applies where the use of the personal information you provided was with your consent or for the performance of a contract with you, and when the use of your personal information is carried out by automated (i.e. electronic) means.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us directly in the first instance.

8.Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

9. Other websites

Our website may contain links to other websites run by other organisations. This privacy notice applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. This data will therefore be retained for seven years to allow us to respond to a ‘last minute’ request.

10. Changes to our privacy statement

We keep our privacy policy and notice under review and will place any updates on this webpage.

This privacy notice was last updated in July 2018.

CNS Consult

0207 206 2542 I info@cns-consult.co.uk

© CNS Consult 2020